Forms disappearing?

  • NorthernPlainsDance
    Asked on July 14, 2017 at 11:35 AM

    I noticed today that any of my forms created before September of last year have mysteriously disappeared. Is there a view setting I'm missing or are these lost forever? Thank you.

  • David JotForm Support
    Replied on July 14, 2017 at 12:54 PM

    I checked your account and everything appears to be intact.  If you have a specific example of something that is missing, let us know and we will check to see if it can be restored.

  • NorthernPlainsDance
    Replied on July 14, 2017 at 1:18 PM

    If I sort by created date the earliest one it shows is from September 2016. I should have many more, including Prince Charming Ball Ticket Order Form, for a specific example. Thank you.

  • NorthernPlainsDance
    Replied on July 14, 2017 at 1:20 PM

    I did just realize that if I do a search it shows up. Is there a "show more" option?

  • David JotForm Support
    Replied on July 14, 2017 at 1:36 PM

    If you scroll to the bottom of the list, more forms should load automatically if needed.  I checked in your account and the form your referenced is available at the bottom of the list:

    Forms disappearing? Image 1 Screenshot 20

  • NorthernPlainsDance
    Replied on July 14, 2017 at 1:43 PM

    I think something is weird with my browser just not loading more forms. Sorry for the panic!