The view of our forms have blocks since the conversion - how to remove it

  • ddejaynes
    Asked on July 14, 2017 at 11:47 AM

    Hello - Our Forms used to have a straight clean look with nothing really in the background. Once the conversion took place, we have these blocks that are in the form (both in the design view and the form view). If we have a drop down or something that hits the line in the box, the form doesn't respond as well when you click on it. 

    I tried changing the background theme but the blocks are still present.

    Is there anyway these block can be removed? Our Users find them distracting.

     

    Thank you!

    Danielle

     

     

  • David JotForm Support Manager
    Replied on July 14, 2017 at 1:01 PM

    What is the form you are referring to? Please share also a screenshot to illustrate the problem you are having. In order to share a screenshot on this thread, please follow these steps:

    1) Load the link of this thread in your browser: https://www.jotform.com/answers/1199402 

    2) Upload the screenshot as shown on this example:

    The view of our forms have blocks since the conversion   how to remove it Image 1 Screenshot 20

  • Danielle
    Replied on July 14, 2017 at 3:28 PM

    All of our forms are doing this.

     

    Link to one of the Forms: https://form.jotform.com/33113714672146The view of our forms have blocks since the conversion   how to remove it Image 1 Screenshot 20

     

    Thanks!

  • Elton Support Team Lead
    Replied on July 14, 2017 at 3:44 PM

    Our apologies.

    We removed the background images in your form. Kindly check it.

    For reference, we simply deleted the background images under COLORS tab in the Form Designer.

    The view of our forms have blocks since the conversion   how to remove it Image 1 Screenshot 20

  • ddejaynes
    Replied on July 14, 2017 at 4:36 PM

    That worked!

     

    Thank you so much, I really appreciate it!