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gchapmanAsked on July 14, 2017 at 1:47 PM
Each time I try to download submission - the page hangs up - does not respond. It says the Excel or CSV is being generated but nothing happens.
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Elton Support Team LeadReplied on July 14, 2017 at 2:33 PM
I could not reproduce the problem here. Tried both Chrome and Firefox. It downloads the Excel and CSV as expected.
Could you please try it again?
If you're having an issue with your current browser, could you please check with other browsers?
Thanks