How can I download all uploads from a form

please help me - I am trying to download all logos to send to the printing company 

The files can be downloaded via form submissions page.

You can also use a 'Download All Uploads' option from the same page to receive an archive with the file uploads by email.

If you need any further assistance, please let us know.

Hi,
I didn't ask anything about downloading uploads; you may want to make sure
this response is going to the right person.
Thanks,
Cam
...

@Cam,

The support forum replies are always emailed to the account email address, this is why you are getting the emails. Unfortunately, there is no way to attach different email addresses to the support inquiries.

Please note that the account email address can be changed from Account Profile page:

https://www.jotform.com/myaccount/profile

Thanks Mike,
Not sure what happened, but my email should not have been switched in as
the account email. Please switch it back to whatever email was there
before—I am not the owner of the account or the person that should be
contacted for it.
Best,
Cam
...

According to our logs, the email address for this account has not been changed in the last year.  I would recommend contacting the account owner to have them update the account email address to the appropriate address.