New submissions - not true..

  • Profile Image
    samosmart
    Asked on August 12, 2012 at 04:57 AM

    Hi guys,

     

    I have following issue. when I checked all new submissions and unmark them so all looks like bellow:

    When I go to all forms view, there is then signature: 2 New! or even more, BUT THERE IS NO NEW submissions..

     

     

    This is not good because I dont know at first place how many new submissions there is - if any..

     

    Its the same in Mozilla Firefox, Internet Explorer, and Google Chrome...

     

    How to solve this??

     

    Many thanks

  • Profile Image
    idarktech
    Answered on August 12, 2012 at 05:05 AM

    Hi,

    Try right clicking that form and click "Mark All as Read". That might help. You may also try clearing your browers cache in case it doesn't still update.

    Apologies for the inconveniences caused. Thanks!

  • Profile Image
    samosmart
    Answered on August 12, 2012 at 06:22 AM

    Hi there,

     

    many thanks for quick reply - this realy works!! many thanks! ;)

  • Profile Image
    ItalyTech
    Answered on August 12, 2012 at 06:48 AM

    Hi,

     

    It is great to know the problem was solved! We are always happy to assist. Cheers!

    Alessandro