What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    New submissions - not true..

    Asked by samosmart on August 12, 2012 at 04:57 AM

    Hi guys,


    I have following issue. when I checked all new submissions and unmark them so all looks like bellow:

    When I go to all forms view, there is then signature: 2 New! or even more, BUT THERE IS NO NEW submissions..



    This is not good because I dont know at first place how many new submissions there is - if any..


    Its the same in Mozilla Firefox, Internet Explorer, and Google Chrome...


    How to solve this??


    Many thanks

    Page URL:

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    JotForm Support

    Answered by idarktech on August 12, 2012 at 05:05 AM


    Try right clicking that form and click "Mark All as Read". That might help. You may also try clearing your browers cache in case it doesn't still update.

    Apologies for the inconveniences caused. Thanks!

  • Profile Image

    Answered by samosmart on August 12, 2012 at 06:22 AM

    Hi there,


    many thanks for quick reply - this realy works!! many thanks! ;)

  • Profile Image

    Answered by ItalyTech on August 12, 2012 at 06:48 AM



    It is great to know the problem was solved! We are always happy to assist. Cheers!