Why my form is stuck on please wait on submit?

I am a NEWBIE

My newly created form is hanging after submitting. the submit button changes to "please wait", and nothing is happening. I would be expecting a thank you page (default page).

also i have a condition when a "No" is clicked another entry section is supposed to action. works fine in preview mode when building form, but does not when Live. Below is the the question. 

Would you re-book Golden Memories Karaoke sessions? *

https://form.jotform.co/71946964061868

PLEASE NOTE THE ABOVE PROBLEMS ARE WITH GOOGLE CHROME. I COULD NOT SEND THIS QUESTION VIA CHROME. HAVE HAD TO USE WINDOWS EXOLORER

Please Investigate and advise.

Thanks

Roger Brealey

Australia

email me at rogerbrealey@kern.com.au

I tested your form and I was able to submit it:

So I assume that this issue is happening because your form is embedded in your website.

If that's the case please try re-embedding your form by using the below iFrame code:

<iframe id="JotFormIFrame-71946964061868" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.co/71946964061868" frameborder="0" style="width:100%; height:0px; border:none;" scrolling="no"> </iframe>

So simply replace the existing code with the above one.

Regarding the condition for "No". I checked all fields and they were acting fine, but again, it might happen only when embedded.

So please try the above code and let us know how it worked.

Thank you!

I tried it on a laptop win 7 with chrome, all good. I was having problems on Desk Top windows 10.

i cleared the cache and all seemed OK. i thin though that i did have to clear the cache several times. also i thing it might have been me as I think I might not have been 'Publishing. regarless id soes not explain why i could not send "this original enquiry via Chrome" on my desktop.

i have not embedded all i will be doing is sending the published link in an email.

thank you for your attention.

You're welcome. That confirms that the problem is on your Windows 10 PC. You may consider reinstalling Google Chrome and make sure to choose the stable version instead of the advanced build.