- JotForm SupportKevin_GAnswered on July 15, 2017 at 12:29 AM
I would suggest you to mark the emails as not spam, this should tell the email provider the JotForm emails are safe.
You may additionally ask your email provider to whitelist our IP addresses so you receive your emails in your inbox folder: https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses
I hope this helps.
- psi123Answered on July 18, 2017 at 11:58 AM
Do you put not spam in the topic ?
- JotForm SupportKevin_GAnswered on July 18, 2017 at 01:29 PM
May we get more details about your question?
I can see you have already opened a thread about emails and received a reply here: https://www.jotform.com/answers/1202040
Please, keep discussing this on the other thread.