What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I use a form to redirect emails?

    Asked by Jennifer Sova  on July 15, 2017 at 01:32 PM

    I have a yahoo email that is not working with my website contact form so I need a professional way to be able to redirect to the yahoo address. How would this work with your forms?

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    JotForm Support

    Answered by Jan on July 15, 2017 at 06:32 PM

    You can create an autoresponder email. This email alert will be sent to the user who filled up the form. So, the idea is to put the email address on where you want to send the autoresponder email to.

    You just need to make sure that the appropriate field is selected as the email recipient. Here's an example:

    Insert an Email field to the form.

    Go to the Autoresponder Email > Recipients tab and select the Email field as the Recipient.

    Please check these guides:
    Setting-Up-an-Autoresponder-Email
    Explanation-of-Email-Notification-and-Autoresponder-Settings

    Hope that helps. Thank you.