Address field: the option select a predefined list of states and the ability to combine them

  • grange_concessions
    Asked on July 15, 2017 at 1:44 PM

    I'm trying to find a way to use the pre-defined address field in JotForm while being able to include both US States and Canadian Provinces in the same list.  It looks like you can only include one or the other.  I put individual fields in place to make this work temporarily, but it doesn't look as good as the pre-defined address field.

    Is there any way to accomplish this that I am missing?  If this isn't an option, can it be submitted as a feature request?

    Thank you.

  • Welvin Support Team Lead
    Replied on July 15, 2017 at 6:54 PM

    I'm sorry, but you can only select one from the option. You cannot select both US and Canada. Why not let users enter the state? Are you restricting them with a limited listing? It seems not, but I wanted to confirm if that was your plan.

    If you want to verify the correctness of the address field, you may consider using any of the following widgets:

    https://widgets.jotform.com/widget/smartystreets

    https://widgets.jotform.com/widget/lob_address_verification

     

    As for the request, let me create a ticket about it. Please note that we cannot guarantee you that our developers will consider adding this feature. But as soon as we have an update, we will let you know here. For the meantime, you may consider keeping your current setup by using separate fields.