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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Form not taking THEME as it should

    Asked by LyndaAckert on July 15, 2017 at 01:48 PM

    Hi, I've recently changed all my forms and am using one of your free theme templates. All changes to all forms were successful EXCEPT for the following form. For some reason, it doesn't want to accept the new theme completely. Here it what it SHOULD look like when published: 

    Here is the way it actually looks...

     

    CAN YOU HELP?

    Page URL:
    https://form.jotform.us/52585602839161

    Screenshot
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    JotForm Support

    Answered by jonathan on July 15, 2017 at 06:36 PM

    I was able to reproduce the issue as well. It seems there is issue with the free Brick wall theme in our Theme Store.

     

    It is working only when applied on a new created form.

    Ex:

     

    I will report this to our next level support so they can check and fix the theme.

    We will notify you here for updates.

    We apologize for any inconvenience caused.