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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    iOS Multiple Upload: Keep getting

    Asked by clkgg on July 15, 2017 at 05:49 PM

    Hello!

     

    I keep getting a "FAILED" message when I try and test my form from my phone. 

     

    I already tried removing the file limit.

     

    I am attaching a screenshot. Please let me know what I can do to make it work!

     

    Thank you for this amazing service and for your support!

     

    Chris

    Page URL:
    https://form.jotform.ca/71955652988274

    Screenshot
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    JotForm Support

    Answered by Mike on July 15, 2017 at 09:47 PM

    Thank you for contacting us.

    The upload field seems to be fine when I test it using Android phone and iOS emulator.

    The Multiple Upload mode might not work the best for large files. I would like to suggest trying a single upload mode to see if that helps.