What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Paypal integration: option with long string text label breaks integration

    Asked by VeloRoo on July 16, 2017 at 09:40 AM
    I have just had this same issue. What should I do to try to rectify it?
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    JotForm Support

    Answered by BDAVID on July 16, 2017 at 11:43 AM

    What is the form in which you have set the long label in the product option? Can you please share a screenshot of the error, so we can forward it to our back-end team?

    In order to share the screenshot, please load the link of this thread in your browser: https://www.jotform.com/answers/1200365 

    Then upload the screenshot image: