Anyway we can pass the phone number over to stripe

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    wallpaperink
    Asked on July 16, 2017 at 01:46 PM

    Hi we have a form for subscriptions for our self storage business. On this form we also collecte the phone number is there anyway we can pass this over to stripe ?

     

    thanks

     

    scott

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    BDAVID
    Answered on July 16, 2017 at 02:36 PM

    What you can do is to add a short entry field, and pass the value from the Phone Number field into this Short Entry field: https://www.jotform.com/help/268-Conditional-Logic-Inserts-Text-Calculation-Into-A-Field 

    Then assign the Short Entry field into the Custom Data Field option that is under the Additional Gateway Settings:

    Let us know if you need more help.

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    wallpaperink
    Answered on July 16, 2017 at 03:43 PM
    These options don't show in "Additional gateway settings"
    Kind Regards
    Scott Evans
    07976 510 237
    0800 313 4401
    www.pinkstorage.co.uk
    ...
  • Profile Image
    wallpaperink
    Answered on July 16, 2017 at 03:44 PM
    would this pass the number to stripe?
    wo
    ...
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    jonathan
    Answered on July 16, 2017 at 04:23 PM

    The Stripe Custom Data Field option is not available for Subscription Payment type. You can have it if the payment type is Sell Products, Collect Donations or Custom Amount.

     

    would this pass the number to stripe?

    Yes. When you enabled the Custom Data Field option.

     

     

     

  • Profile Image
    wallpaperink
    Answered on July 16, 2017 at 05:43 PM
    Ah, yea it's subscriptions that iam doing. Any other work around I can try?
    Kind Regards
    Scott Evans
    07976 510 237
    0800 313 4401
    www.pinkstorage.co.uk
    ...
  • Profile Image
    jonathan
    Answered on July 16, 2017 at 05:59 PM

    Hi Scott,

    If you meant you still want to pass custom data to Stripe while using Subscription payment type, I am sure there is no custom workaround to it since it is by designed.

    You will have to change the payment type so you can have the option for passing custom data to Stripe.

    An option you may want to look at is to pass the custom data to the email using Notification Email or Autoresponder. But the custom data will not be integrated in Stripe so it may not appear in your Stripe dashboard.

    Thanks.

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    wallpaperink
    Answered on July 16, 2017 at 07:43 PM
    At the minute iam Manually adding it in the dashboard by using the meta data field
    So is it any way to pass it to the meta data field
    Image below >>
    Kind Regards
    Scott Evans
    07976 510 237
    0800 313 4401
    www.pinkstorage.co.uk
    ...
  • Profile Image
    jonathan
    Answered on July 16, 2017 at 07:48 PM

    From what I have searched, there is no other means to do it.

    As mentioned already, you can only get it done if you change your Stripe payment form type to Sell Products, Collect Donations or Custom Amount as it is not possible with Sell Subscriptions.

    You will indeed have to do it manually for now if you intend to use Sell Subscriptions as the payment type in your Stripe payment form.