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    Asked on July 16, 2017 at 03:34 PM

    My subscription was canceled due to non payment because the card on file was no longer valid. How do I get all my forms back Im trying to make a payment but not sure how?

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    Answered on July 16, 2017 at 04:01 PM


    Can you please confirm that your JotForm username is gibsonhanks

    You can login to the account at

    If this is the correct account, I reviewed and found that it was already renewed till next month. The latest payment method was via Paypal payment.

    Let us know if you need further assistance.