Billing?

  • Dan
    Asked on July 16, 2017 at 3:34 PM

    My subscription was canceled due to non payment because the card on file was no longer valid. How do I get all my forms back Im trying to make a payment but not sure how?

  • jonathan
    Replied on July 16, 2017 at 4:01 PM

    Dan,

    Can you please confirm that your JotForm username is gibsonhanks

    You can login to the account at https://www.jotform.com/login

    If this is the correct account, I reviewed and found that it was already renewed till next month. The latest payment method was via Paypal payment.

    Let us know if you need further assistance.