How to change the email address on which submission emails are received?

  • Profile Image
    Bob Sassani 
    Asked on July 16, 2017 at 08:05 PM

    From: Elizabeth Murphy []
    Sent: Sunday, July 16, 2017 6:06 PM
    To: Rocco Baldassari <>
    Subject: Split Rock Resort Waterpark Inquiry form Submission




    Split Rock Resort Waterpark Inquiry form Submission




    Full Name:

    Elizabeth  Murphy



    (917) 5445439

    Type of Event:

    Family reunion

    Name of Event/Group:

    Family and friends reuion

    Date of Event:

    Last weekend in July 2018

    Number of Guests:


    Preferred method of contact?




  • Profile Image
    Answered on July 16, 2017 at 11:39 PM

    Hello Bob,

    What is your Jotform account username or the email address you have used in your account profile? I am unable to find any details with your email address

    To solve this problem, you need to edit your form's notification email alert and change the "Recipient Email" address to desired email address. You may like to take a look at the following guide which should help you:

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!