- GoldenHorseshoeWDAsked on July 17, 2017 at 07:40 AM
This morning both the notification and auto responder emails for this form are not working. I tried a test one on each and still nothing. Is there an issue with Jotform right now?Page URL:
- JotForm SupportcandyAnswered on July 17, 2017 at 10:13 AM
We're sorry for the inconvenience you have.
I have checked your form named "Golden HorseShoe Western Dressage Club Series Show #3 August 13 2017" and its configurations on your side.
Firstly, I have checked and seen that your recipient email address GoldenhorseshoeWD@gmail.com was not on our bounce list.
Secondly, I have fulfilled and submitted your form in order to test it. I have received the autoresponder from your form successfully as you can see the screenshot below:
Moreover, I have checked your account email history and I have seen that your recipient email address GoldenhorseshoeWD@gmail.com has received the notification email successfully belongs to my test submission as you can see the screenshot below:
All in all, I do not see any issue with the emails currently.
Could you please test again and if you see any issue please let us know.