What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Every time i click preview i get form not found, please help me

    Asked by Zork on August 12, 2012 at 09:19 PM

    Hello,

    i've created a form, but every time i click preview i get form not found and my browseer redirecting me to the error page,

    how can i fix that and even copying the form url in the browser giving me the same error !

     

    any help would be much appreciated.

     

    Thanks.

  • Profile Image
    JotForm Support

    Answered by idarktech on August 12, 2012 at 10:44 PM

    Hi,

    You've attempted to use our service for Phishing that's why your account was suspended. I'm sorry but we can not re-activate your account.

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    Answered by lesolebymk on August 19, 2012 at 09:46 AM

    how can you tell if its phishing or not? we are creating the jot forms so our customers can place an order with us in facebook. they won't be providing any sensitive information anyway. What's your basis? this is useless

  • Profile Image
    JotForm Support

    Answered by idarktech on August 19, 2012 at 11:07 AM

    @lesolebymk

    We are very proactive about phishing in our site. Phishing forms can be easily identified, (there are many of them) also we have an anti-phishing detector that scanned and auto-suspend phishing forms. So most phishing forms will be suspended right away without ever seeing a daylight.

    I can see here that your form displays "Form Not Found". Please be informed that your account wasn't suspended but rather it was affected by some issues on our end. Don't you worry as our developers are now looking into this. We'll inform you righ away after this gets fixed.

    Apologies for the inconveniences caused.