What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Square payment authorization error

    Asked by creationdanypro on July 17, 2017 at 09:43 AM

    Hi, i'm trying to proceed some paiement and i have a error message... why?


  • Profile Image
    JotForm Support

    Answered by david on July 17, 2017 at 11:44 AM

    It is very likely the access tokens for your forms' Square integration had already expired.


    Kindly reconnect your form to Square by opening the payment wizard and clicking the Connected button. You will be prompted to log in to Square and give permission to JotForm.