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    I cant seem to change recipients email

    Asked by stephddm on August 12, 2012 at 10:31 PM

    I go to the email button & press

    This takes me to a window that says which of two types of email I want

    Click recipient

    Takes me to a postcard looking thing, change the email address on that, press test email

    and email sent to original email address

    How to change

    Thanks

  • Profile Image
    JotForm Support

    Answered by abajan on August 12, 2012 at 11:18 PM

    Please change the email address currently in your account settings and let us know if that helps.

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    Answered by Rolfsson75 on August 28, 2012 at 02:50 AM

    I have the same problem. It worked when i changed the email in the account settings. whats wrong?

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    JotForm Support

    Answered by abajan on August 28, 2012 at 04:09 AM

    That's the way the Test Email button works: It only sends to your account's email address. I realize that one would think that the whole purpose of the button is to check if the address or addresses specified in the notification can receive alerts of submissions.

    I can't recall if a ticket was submitted about this apparent oversight but I'll check.