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clkggAsked on July 17, 2017 at 11:13 AM
Hello,
I am trying to have people upload a video file from their iPhone and android and the default file format is .mov
Is that file format not supported through jotform?
Thanks,
Chris
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Aurora JotForm SupportReplied on July 17, 2017 at 12:25 PM
Hello,
You should have to define the type and size of files your customers can upload. Please refer to the following guides:
https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit
https://www.jotform.com/help/29-How-to-Change-the-Allowed-File-Types-in-the-Upload-Field
If you have additional questions, please let us know.
Kind Regards.