What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    .mov not uploading

    Asked by clkgg on July 17, 2017 at 11:13 AM

    Hello, 

     

    I am trying to have people upload a video file from their iPhone and android and the default file format is .mov

     

    Is that file format not supported through jotform?

     

    Thanks,

     

    Chris

    Page URL:
    https://form.jotform.ca/71955652988274?inf_contact_key=eb26f9312d19cd1<br/>da525e19b79262f6b

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    JotForm Support

    Answered by Aury on July 17, 2017 at 12:25 PM

    Hello,

    You should have to define the type and size of files your customers can upload. Please refer to the following guides:

    https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit

    https://www.jotform.com/help/29-How-to-Change-the-Allowed-File-Types-in-the-Upload-Field

    If you have additional questions, please let us know.

    Kind Regards.