- ballareinternationalAsked on July 17, 2017 at 12:51 PMHi Jotform,
Realised there is another issue my users are facing for all 3 jotforms i
After keying in the necessary details, and clicking "Submit", the payment
method of Paypal insists that they must have a paypal account, and they are
not able to pay as "Guest" or without a paypal account - which i recall to
be an option.
Could you please advice? Appreciate it.
- JotForm SupportChriistianAnswered on July 17, 2017 at 12:59 PM
To allow user pay even without a Paypal account, you will need to enable the 'PayPal Account Optional' option on your PayPal account settings. Please ensure that the option is enabled on your account. You can check this guide for more information: PayPal Account Optional setting.
Please note that the 'PayPal Account Optional' option is only available to Premier or Business account. Personal Accounts do not have this option.