What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Languages: Request to be able to change a Current Language without removing translations

    Asked by cupw-upcespecialneeds on July 17, 2017 at 02:32 PM

    HI,

     

    I have input most of the translation I need to complete the form.  When I preview the document not all of the translation input is showing up. I've published it to see if that shows something different. Still not all the translation showing. 

    Don't know what to do to make this work.

     

    Need help!

     

    Gail

    Page URL:
    https://form.jotformpro.com/71924334217959

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    JotForm Support

    Answered by Mike on July 17, 2017 at 02:57 PM

    Thank you for contacting us.

    The current form language is set to Français, but it looks like that the form was created using English language.

    You will need to change the current form language from Français to English. Unfortunately, it also means that you will need to re-add the translations from the scratch.

    I have escalated a ticket to our developers to see if we can prevent such issues from happening again.