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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Stripe integration: Ability to send muliple fields to Stripe as separate metadata fields

    Asked by jwhess01 on July 17, 2017 at 06:20 PM
    Is there a way to map additional meta data for Stripe?
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    JotForm Support

    Answered by Jim_R on July 17, 2017 at 06:26 PM

    When you say meta data, were you referring to the CUSTOM DATA FIELD under the ADDITIONAL GATEWAY SETTINGS? Are you hoping to have an option to add more fields there?

    If that's correct, confirm it by replying to this thread. I can mark this as a Feature Request and we'll see what our Developers have to say.

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    Answered by jwhess01 on July 17, 2017 at 07:43 PM
    Yes, that is correct.
    James W. Hess
    304.268.0469
    ...
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    JotForm Support

    Answered by Kiran on July 17, 2017 at 11:59 PM

    You may give a try adding a separate Short text entry field to the form and merge the required fields to be sent as metadata to Stripe by using a condition. Please see the screenshot below of the condition that can be set.

    You may send the Meta field to Stripe as the custom data in the payment wizard. Please check the form below that might help you with this.

    https://form.jotformpro.com/71979302166967

    Please feel free to clone the form to your account to see how it works. Let us know if that doesn't work or referring to something different. We will be happy to assist you further. 

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    Answered by jwhess01 on July 18, 2017 at 11:43 AM
    Thanks for the response. I am having difficulty with the last step. Here is my form: https://form.jotform.us/71906481579165 . I want to add the entry in “Emergency Phone” for example as Meta data to stripe.
    James W. Hess
    304.268.0469
    ...
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    JotForm Support

    Answered by Kiran on July 18, 2017 at 01:07 PM

    I understand that you want to use Emergency Contact and Emergency Phone number to the Custom field in the payment integration wizard. If so, please see the screencast below made using the cloned version of your JotForm.

    You may hide the Meta field from its properties so that it will not be displayed for the users.

    Hope this information helps! Please get back to us if you need any further assistance. We will be happy to help. 

     

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    Answered by jwhess01 on July 18, 2017 at 01:43 PM
    The screencast was very helpful! I think this will provide a solution for entering the results of several form entries on one metadata tag. What I would like to do is create metadata for each entry. E.g. Stripe allows me to manually create from their Dashboard > Customers > Metadata > Edit.
    Phone Number [automatically entered from JotForm]
    First Name [manually enter, prefer to enter from JotForm]
    Last Name [manually enter, prefer to enter from JotForm]
    Emergence Contact [manually enter, prefer to enter from JotForm]
    I would like the multiple metadata tags created automatically based on field entries on my JotForm.
    James W. Hess
    304.268.0469
    ...
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    JotForm Support

    Answered by Kiran on July 18, 2017 at 02:10 PM

    So, you want to send multiple fields to multiple metadata fields in the Stripe.

    Unfortunately, sending multiple fields to multiple metadata in Stripe is not possible at this moment. I am forwarding this thread as a feature request to our backend team for evaluation. Unfortunately, we cannot provide any ETA on the feature at this moment. However, if there is any news, we'll update you here. Meanwhile, you may consider the workaround to merge the fields and send it as one meta data. 

    Thank you!

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    Answered by jwhess01 on July 18, 2017 at 03:44 PM
    Kiran, that is exactly what I am looking for. Thank you for submitting the feature request.
    James W. Hess
    304.268.0469
    ...
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    Answered by jwhess01 on July 26, 2017 at 07:43 PM
    What service do you use for screencast?
    James W. Hess
    304.268.0469
    ...
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    JotForm Support

    Answered by Jim_R on July 26, 2017 at 09:36 PM

    Hi James, I'm not 100% sure what Kiran was using for his GIF animations but there's a high chance it's LICEcap. If I'm wrong, I'm sure he'll reply back to this thread to share with us what he's using 😊

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    JotForm Support

    Answered by Kiran on July 27, 2017 at 01:35 PM

    @James,

    Yes. Jim was right. I was using LICEcap software for screen capture. You may download it for free from their website https://www.cockos.com/licecap/.

    Thanks!