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    Why is my new form field not being submitted?

    Asked by univbind on August 13, 2012 at 07:34 AM

    I've created a new field called "Full name", with first and last name form fields.  When the form is submitted, this field is not included in the received email.  Instead, a blank field called "Name" is included.

    Page URL:
    http://www.universitybinding.co.za/p/get-quote.html

    Screenshot
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    JotForm Support

    Answered by Goldo on August 13, 2012 at 09:08 AM

    That happens when you modify a form with an existing notification. Notifications will not auto update it self when a form update is made.

    You would need to remove the current notification setup and re-create it. That way all active fields will be included.

    Let us know.