How am I being warned OUT OF SPACE when there is no data in the form

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    Asked on July 17, 2017 at 10:29 PM


    I am facing this weird problems from JOTFORM from the past few days. Please check and confirm the space utilized in my free account, and confirm why am I being warned for OUT OF SPACE.



    Indranil Mukherjee


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    Answered on July 18, 2017 at 02:13 AM

    It seems you have exceeded the monthly submission limit. When I check your email logs, I can find the submissions of July. Please check the result from the .gif image which I have shared with you below:

    You can also check them by following our user guide: How to View All Your Form Email History

    Please note that to deleted submissions affect only the total submission storage limit. It doesn't affect on the monthly submission limit. The monthly limits are reset at the first day of every month. If you don't think to upgrade your account, it will be activated at the beginning of August as your monthly submission limit will be reset.

    Please check our user guide in order to get further information about the limits: Understanding Your Account Usage and Limits

    If you need further assistance, please let us know.