What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I'm trying to contact someone using their JotForm

    Asked by julie battaglene  on July 17, 2017 at 10:55 PM

    I filled it out, my name and email address but when I sent it, it's turned up in my inbox. When the form asks for name and email, should I be using theirs? The form is on their contact page so I assume they would need my details. It doesn't make a lot of sense. Will they receive the jotform too? I'm confused.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Charlie on July 18, 2017 at 02:11 AM


    Based on the link you sent, you'll fill out the form with your details. The email you received is an autoresponder email that confirms the submission. JotForm.com is an online form builder that allows anyone to create their own forms for personal or business use. For example, you have a small company with a website, and you wanted to have a contact form on it without the need of a programmer or any complex setup, JotForm allows you to create your own forms with drag and drop, and with ease. 

    In this case, I suggest contacting that company directly for your inquiry. I see that they provided their phone number and email address:

    "To book an appointment please call 0414 014 985 or email: info@uniqueupsychology.com.au"

    I hope that helps.