What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account suspended

    Asked by Salvador  on July 17, 2017 at 11:26 PM
    Screenshot
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    JotForm Support

    Answered by John_Benson on July 18, 2017 at 02:25 AM

    The form (http://www.jotform.co/form/20741379801857) is asking for "Password" information. That's the reason why your account got suspended. As per our terms, collecting sensitive information is not allowed here in JotForm.

    For us to reactivate your account, we need to remove the guilty form or the guilty fields. 

    We'll wait for your response.

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    Answered by jpmaciel38 on July 18, 2017 at 02:28 AM

    @john_benson I've emailed you guys and post a forum about me getting scammed and haven't heard back. Please contact me asap. I sent an email, and also on my page I posted a forum. The scammer asked me for bank name and other personal info! 

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    JotForm Support

    Answered by John_Benson on July 18, 2017 at 02:35 AM

    @jpmaciel38

    We will be addressing your request/issue shortly on this URL: https://www.jotform.com/answers/1201598

    Thank you.

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    Answered by jpmaciel38 on July 18, 2017 at 03:43 AM
    Thank you for that!
    Sent from my iPhone
    ...