Login: Account suspended

Salvador
Asked on July 17, 2017 at 11:26 PM
John_Benson
Answered on July 18, 2017 at 02:25 AM

The form (http://www.jotform.co/form/20741379801857) is asking for "Password" information. That's the reason why your account got suspended. As per our terms, collecting sensitive information is not allowed here in JotForm.

For us to reactivate your account, we need to remove the guilty form or the guilty fields.

We'll wait for your response.
jpmaciel38
Answered on July 18, 2017 at 02:28 AM

@john_benson I've emailed you guys and post a forum about me getting scammed and haven't heard back. Please contact me asap. I sent an email, and also on my page I posted a forum. The scammer asked me for bank name and other personal info!
John_Benson
Answered on July 18, 2017 at 02:35 AM

@jpmaciel38

We will be addressing your request/issue shortly on this URL: https://www.jotform.com/answers/1201598

Thank you.
jpmaciel38
Answered on July 18, 2017 at 03:43 AM

Thank you for that!
Sent from my iPhone
...
FormInsurance
Answered on April 26, 2018 at 02:51 AM

There is no problem for me, remove the guilty fields of the form.
Is a form for collecting info for my students, but is ok.
Please reactivate my account as soon as you can.
Best regards
Consultor??a Integral de Negocios
Agente de Seguros autorizado CNSF.
Mctc. C.P. Salvador D??az Fabi??n.
________________________________
________________________________
http://www.facebook.com/SalvadorDF
http://mx.linkedin.com/in/salvadordiazconsultor/
http://www.infinitumpage.mx/consultoria02/index.html
Tel: (443) 3149446 Cel. 4431 182568
Circuito del Campestre 128
Morelia, Mich.
________________________________
De: Jotform
Enviado: martes, 18 de julio de 2017 1:25
Para: consultoriaintegral@msn.com
Asunto: Re: Account suspended
A new response has been received:
[JOTFORM]
Answered by John_Benson
The form (http://www.jotform.co/form/20741379801857) is asking for "Password" information. That's the reason why your account got suspended. As per our terms, collecting sensitive information is not allowed here in JotForm.
[https://www.jotform.com/uploads/forum/John_Benson/1500359071Check%20Phishing%20-%20Google%20Chrome%202017-07-18%2014.25.08.png]
For us to reactivate your account, we need to remove the guilty form or the guilty fields.
We'll wait for your response.
View this thread on browser Unsubscribe Thread
1500359138
...
gizem
Answered on April 26, 2018 at 06:47 AM

I deleted the guilty fields from your form and reactivated your account. Please avoid collecting sensitive information. If you collect, your account can be suspended again.

I can suggest you read our terms of use. If you need any further assistance, feel free to contact us anytime.
FormInsurance
Answered on April 26, 2018 at 11:43 PM

Thank you for activating my account so rapidly. Ive seen your collecting Sensitive Information terms of use . Ill read all the terms of use and contact you if is necessary.
As an observation the form guilty was used at the year 2012 , you couldve sent me an alert email about this Breach of policies of terms of use , instead of suspending my account..
Best regards.
Enviado desde Correo para Windows 10
________________________________
De: Jotform
Enviado: Thursday, April 26, 2018 5:47:08 AM
Para: consultoriaintegral@msn.com
Asunto: Re: Account suspended
A new response has been received:
[JOTFORM]/www.jotform.com>
Answered by gizem
I deleted the guilty fields from your form and reactivated your account. Please avoid collecting sensitive information. If you collect, your account can be suspended again.
I can suggest you read our terms of use. If you need any further assistance, feel free to contact us anytime.
View this thread on browser Unsubscribe Thread
1524739628
...
Nik_C
Answered on April 27, 2018 at 01:56 AM

We're sorry for the inconvenience.

But please understand that we have an automatic system (as well as manual, performed by our colleagues) that checks and detects the forms that are against our Terms of use (that you accepted when creating the account).

So accounts can be suspended without notice.

Let us know if you have any further questions.

Thank you!