What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I upgrade from bronze to silver?

    Asked by Putri on July 17, 2017 at 11:30 PM

    Will I get discount when upgrading to silver or will I get refund from my bronze subscription?

  • Profile Image
    JotForm Support

    Answered by Nik_C on July 18, 2017 at 02:26 AM

    You can upgrade to the Silver plan through the Billing page, and we can issue a refund of the unused time, but please be mindful that the yearly plan for Silver will be $390 and we don't have any discounts at the time.

    Please let us know if that works for you.

    Thank you!