What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't access my form

    Asked by SAF2013 on July 18, 2017 at 12:30 AM

    Hi, I haven't used my account for a while. It was working perfectly. But I just created a form, and it cannot be connected. Here is the form I just created.


    It cannot be accessed. Please help.

    Page URL:

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    JotForm Support

    Answered by Jim_R on July 18, 2017 at 02:48 AM

    Your account is active and your form appears to be loading and working properly. Here's how it looked like from my perspective when I viewed it:


    Are you still not seeing the form from your end? Is it possible you embedded this to a website and that's where you're not able to access it? If so, share with us the page URL so we can check your embedded form directly.