What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    can I add email for notification email?

    Asked by pdollan on August 13, 2012 at 09:05 AM
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    JotForm Support

    Answered by mliz on August 13, 2012 at 09:08 AM

    Yes certainly you can using JotForm's email notification feature, for more information on how this works kindly visit the following article from our user guide:

    Receiving Emails on Form Submissions

    Form Emails

    If you have further questions feel free to contact us.

    Cheers!

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    JotForm Support

    Answered by NeilVicente on August 13, 2012 at 09:21 AM

    In addition to my colleague's response, you can also have your notifications sent to multiple email addresses.

    Hope this helps!

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    Answered by pdollan on August 13, 2012 at 10:10 AM
    I added email address as you instructed but it only sent to my domain
    email. Can you suggest a different way? Thanks
    Phebe
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    JotForm Support

    Answered by NeilVicente on August 13, 2012 at 10:24 AM

    @pdpollan

    Your notification has two instances of the same email address, that is why it it sending to that address only.

    Incidentally, I noticed that you are not using noreply@jotform.com for your notification's Sender Email.

    To prevent email delivery problems in the future, I suggest using the sample configuration below: