What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    how do i delete old jotforms?

    Asked by salessupport1 on July 18, 2017 at 04:30 AM

    hello,

     

    i've tried to click on delete for several forms and they won't seem to delete. I've also tried to delete the submissions first and then delete the form but doesn't work either.

     

    please can you suggest how to delete them?

     

    thanks,

    jenny 

  • Profile Image

    Answered by Sven on July 18, 2017 at 05:28 AM

    You should be able to delete by clicking the delete option, it is strange that you're not able to delete forms. I have checked your account and I can see that you have some forms shared with you. Please note that you should be deleting the forms that you own in your account, so it should be between these forms:

     

    Also, can I suggest logging off, deleting your browser's cache and logging on again, if the issue still persists, please let us know so we can look into it further.