How to make the REPORTS are updated?

  • Profile Image
    caparika
    Asked on August 13, 2012 at 10:25 AM

    How to make the REPORTS are updated?

     

    New trial to see if someone helps me solve this problem?

    The JOT Form always works very well .... but in my never relattórios the site is updated! ...

     

    Why??

     

    Thank you.

  • Profile Image
    NeilVicente
    Answered on August 13, 2012 at 11:11 AM

    This is an old issue of yours that was already answered by a colleague and I:

    http://www.jotform.com/answers/117883-How-to-resolve-the-situation-the-report-will-not-appear-on-the-page-

    Upon checking, I noticed that you still have not followed our advice. Kindly refer to the thread linked above and follow the solutions provided so that an updated report is displayed on your site.

    Thanks!

  • Profile Image
    caparika
    Answered on August 15, 2012 at 03:27 AM

     

    Hello

    It does not work ......

    A box appears with an error message ...

    And the report is blank.

     

    Thanks.

    Miguel

  • Profile Image
    caparika
    Answered on August 15, 2012 at 04:41 AM

    Hello !

    About my problem that has put several times ...

    the following happens ...

     

    When I see the page first, before putting on FTP, the data are updated.

    But after the page is already online data are no longer updated.

    Why does the report data does not update after page online?

     

    thank you

  • Profile Image
    idarktech
    Answered on August 15, 2012 at 05:53 AM

    @caprika

    May we know the reason why you are using source code instead of an iframe code that was provided by my colleague's? Please note that using source code of your table reports will not connect to your form submissions anymore that's why it wont update instantly. Again, please re-embed your table report using iframe code (you can use the iframe code below) that was provided to you right after you created your submissions table report.

    <iframe src="//www.jotform.com/table/22272405736047" frameborder="0" style="width:100%; height:100%; min-height:500px; border:none;" scrolling="auto"></iframe>

    That should fix it. Thanks.

  • Profile Image
    caparika
    Answered on August 16, 2012 at 03:39 AM

    Hello !

    I put the following code on the page in html, but still does not work. Is the. Htm or html. ???

    <iframe src = "http://www.jotform.com/table/22272127064042" frameborder = "0" style = "width: 100%; height: 100%; min-height: 500px; border: none;" scrolling = "auto"> </ iframe>

    My page: http://www.portugues.caparikasurftours.com/livrodevisitas.htm

  • Profile Image
    idarktech
    Answered on August 16, 2012 at 04:06 AM

    @caparika,

    You are using the iframe version but it's not an iframe from JotForm. I guess this is generated by your website builder. I can see here that you are using bluevoda website builder, is there anyway you can embed the iframe code on the HTML file? Currently, your website is using this iframe:

    <iframe src="/livrodevisitas_files/22272127064042.htm" frameborder="0" style="width:100%; height:100%; min-height:500px; border:none;" scrolling="auto"></iframe>

    The bolded source is linked to this URL: http://www.portugues.caparikasurftours.com/livrodevisitas_files/22272127064042.htm This is using the source code of your table reports and this is the reason why it's not updating. Please open this htm file, delete all the codes and replace it with the iframe code that we've provided above or use this:

    <iframe src="//www.jotform.com/table/22272405736047" frameborder="0" style="width:100%; height:100%; min-height:500px; border:none;" scrolling="auto"></iframe>

    Hope you will be able to sort this out. If you require assistance with this, please let us know. Thanks!

  • Profile Image
    caparika
    Answered on August 16, 2012 at 05:12 AM

    Hello !.

     

    Yes the program is doing this by changing the address ..

    But how can I change the html page?

  • Profile Image
    idarktech
    Answered on August 16, 2012 at 05:58 AM

    @caparika,

    Download and edit this HTM file: livrodevisitas.htm

    (you have to access your cpanel and download the file)

    Open that HTM file in notepad or any other HTML editing tools you have, find this code:

    <iframe src="./livrodevisitas_files/22272127064042.htm" frameborder="0" style="width:100%; height:100%; min-height:500px; border:none;" scrolling="auto"></iframe>

    And then replace it with your table reports iframe code:

    <iframe src="//www.jotform.com/table/22272405736047" frameborder="0" style="width:100%; height:100%; min-height:500px; border:none;" scrolling="auto"></iframe>

    After making this changes, upload and replace the old file with the new edited one.

    That should solve it. Let us know if you have further questions. Thank you!

  • Profile Image
    caparika
    Answered on August 16, 2012 at 06:29 AM

    Hello

    Have solved the problem.

    By its aid ... I went to C-Panel ... and "File Manager" edited directly by changing the html page.

    I changed the address of the iframe to:

    <iframe src = "http://www.jotform.com/table/22272405736047" frameborder = "0" style = "width: 100%; height: 100%; min-height: 500px; border: none;" scrolling = "auto"> </ iframe>

    I am very grateful ..... If you come to Portugal, I'll buy you a lunch.

    Thank you all.

  • Profile Image
    idarktech
    Answered on August 16, 2012 at 08:15 AM

    Happy to hear you've solve it. I'm from Philippines so I guess I need to travel 7611.68 miles to get my free food LOL!

    Thanks for your compliments, we appreciate it! :)

    Feel free to let us know if you have any other questions or concerns. Thank you for using JotForm!