I have the forms disabled.

  • Profile Image
    TeideH
    Asked on August 13, 2012 at 10:42 AM

    Could support re-activate the account? I realise that i had created a form with a password field and this is forbidden. At no time was there intent to commit something lawful.

    The forms:

    http://form.jotformeu.com/form/22253798886370

    http://form.jotformeu.com/form/22253235468352

     

    Thanks in advance. 

     

    EDIT:Now works! Thanks.

  • Profile Image
    ItalyTech
    Answered on August 13, 2012 at 10:48 AM

    Hi and thanks for contacting us,

     

    after checking your account I can see that your account was suspended automatically by our pishing detector for security reason.

    After checking your forms too I can't find any terms of use violation. I've reactivated then your account.

     

    We apologize for this inconvenience.

     

    Alessandro

  • Profile Image
    TeideH
    Answered on August 13, 2012 at 11:08 AM

    Thanks again.

    jotform.com is cool!

    Now i have a new problem. When i try the form sending a mesagge with the Thanks you! by default works fine, but when i set other gratefulness mesagge doesnt work. How could i fix it?

    Thanks in advance.

     

    http://caaic.host22.com/contacto.html

     

    EDIT: Now works fine. I changed the font size and its OK. 

  • Profile Image
    ItalyTech
    Answered on August 13, 2012 at 11:17 AM

    I've tested your form and it works good but your custom message has a black color font that was unreadable because your template is dark too :)

     

    I've changed color from black to white and now it appears correctly :)

     

    Hope this helps :)

     

    Alessandro

  • Profile Image
    TeideH
    Answered on August 14, 2012 at 02:33 AM

    Thanks for the help.

  • Profile Image
    gori-mathew
    Answered on August 14, 2012 at 06:33 AM

    Welcome and lets know if you encounter any problem. Have lovely day!