How can I edit a form that I have created?? Every time that I click on the edit form the page just goes blank and i cannot do anything.

  • ihfonlineorg
    Asked on July 18, 2017 at 11:25 AM

    Is there a reason for this? What can I do to edit it? 

     

    Thanks in advance for your help. 

     

    Ashley 

    Jotform Thread 1201985 Screenshot
    Page URL: https://www.jotform.com/build/71875601034554
  • BJoanna
    Replied on July 18, 2017 at 12:54 PM

    I was not able to replicate mentioned issue from your account. Form Builder was loaded properly on my end. 

    How can I edit a form that I have created?? Every time that I click on the edit form the page just goes blank and i cannot do anything Screenshot 20

    I have clear your form cache. Please try to edit your form again. You can also try to use some other browser, incognito mode  or some other device. 

    Let us know if the issue still persist on your end. 

  • ihfonlineorg
    Replied on July 18, 2017 at 2:43 PM
    HI there,
    so I have tried to open it in incognito mode and it still just goes to a
    blank page after I click on the edit form.
    Thanks in advance for your help,
    Ashley
    ...
  • jonathan
    Replied on July 18, 2017 at 3:47 PM

    Ashley,

    I also could not reproduce the issue on my end. I can edit the form just fine on the Form Builder.

    Try using also this direct link https://www.jotform.com/build/71875601034554

    Have you tried using a different browser or device?  Try login to a different browser also like Chrome or Firefox. If it did not work then try a different device/computer.

    Let us know if issue persist.