What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Missing Submissions

    Asked by springhousegrille on July 18, 2017 at 01:02 PM

    I have a website through weebly, and I use an online application through jotform on it. It used to work fine, but I can no longer see my applications on weebly or jotform. And now, i have people submitting applications, but I cannot view them in weebly or jotform. I know this because they call, and I double check my account to see if i received it. 


    I used to have over 80 applications from jotform and now i can't even see those and my new ones aren't coming through.  How do I fix this?

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    JotForm Support

    Answered by BJoanna on July 18, 2017 at 02:12 PM

    Your form has 4 submissions. You can view them on the submission page of your form. 

    How to View Form Submissions

    I also tested your embedded form and it is working properly. I submitted the form and my test submission is shown on the submission page. You now have 5 submissions. 

    I also checked history on your account and I saw that you have deleted one submission.

    How to View Your Account Activity Logs

    Your form never had 80 submissions. Do you maybe have some other form on some other account? Your account springhousegrille was created on 2017-06-15.

    Let us know if you need further assistance.