- coheAsked on July 18, 2017 at 02:24 PM
It says item subtotal is $0 even though the product is $100 so people aren't getting charged. How do I fix this?
- JotForm SupportMike_GAnswered on July 18, 2017 at 03:35 PM
We would like to apologize for any confusion. The "Item subtotal" says "$0.00" because the product item is not selected.
I would suggest since you only have one product for your payment field, please enable the "Selected by default" option of that product.
I hope this helps. If you have other questions or concerns, please feel free to contact us again anytime.