- htcneAsked on July 18, 2017 at 02:25 PM
I am pulling up forms that were already completed and trying to edit them by adding additional information. When I add the information and click submit, I get an error saying that required fields have to be completed. They were completed and the information is somehow getting deleted when I edit it. Specifically, a couple of phone numbers get deleted and I am entering name information.
It's the registration form. I am adding new text boxes for first and last name, nothing to do with phone numbers. They were complete and when I try to edit them, a couple of entries get deleted.Page URL:
- JotForm SupportJanAnswered on July 18, 2017 at 03:34 PM
If you received that kind of error, you need to make sure that all required fields are filled up correctly.
Editing a submission is not considered as a new submission. This means that the existing value will be deleted and it will be replaced with the new one.
Also, if you delete a field in the form, the associated submission data to that field will be deleted as well.
I cloned your form and I did a test submission. I went to the submission page and I was able to edit the submission properly. Here's a screen capture:
May I know what fields are you trying to edit? Also, please provide a screenshot of the error message you're getting so that we can assist you properly.
Hope that helps. Thank you.