When I try to submit my form, it does not respond

  • Puliz
    Asked on July 18, 2017 at 3:02 PM

    The Submit button just locks saying "Please wait"

  • John_Benson
    Replied on July 18, 2017 at 3:51 PM

    I was able to replicate the issue by testing the Page URL you have provided, the submit button is not working properly. 

    When I try to submit my form, it does not respond Image 1 Screenshot 20

    Please try re-embedding the form using the iFrame Method. The form will be called inside an iFrame so it does not conflict with anything on your page. To do that, please follow this guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    Let us know how it goes.

  • Puliz
    Replied on July 18, 2017 at 3:59 PM

    When I change it, it just shows up as code.

     

    When I try to submit my form, it does not respond Image 1 Screenshot 20

  • John_Benson
    Replied on July 18, 2017 at 4:32 PM

    Please try embedding the iFrame Code in the Text Tab editor page.

    When I try to submit my form, it does not respond Image 1 Screenshot 20

    Related guide: https://www.jotform.com/help/174-Embed-JotForm-in-Wordpress-using-the-Embed-Form-Plugin

    Let us know how it goes. Thank you.