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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a way to track the items ordered through my forms?

    Asked by hdhdiet on July 18, 2017 at 03:40 PM

    I have multiple ordering forms on the site, and I'd like to track how much of each item is ordered. Is there a way for that data to feed into a spreadsheet or something? I tried integration with Google Sheets, but I can't figure out how to set it up. Every time I try to integrate Google Sheets into a form, it creates a new blank form page instead of linking to my form.

    Page URL:
    https://form.jotform.us/71667048426159

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    JotForm Support

    Answered by Mike on July 18, 2017 at 04:34 PM

    Thank you for contacting us.

    The form submission data can be viewed and downloaded in Excel/CSV through submissions page.

    When the Google Spreadsheet integration is enabled, you should receive a sheet with populated submission data, new data should be also pushed automatically. I have cloned your form and tried the integration on my end, this is how the spreadsheet looks like.

    If this is still not working, try the integration with different settings (e.g. use different Google account, or different paths).