What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My deleted forms that were in Trash are now appearing back under Main. What is going on? This has happened twice now.

    Asked by medwards on January 20, 2011 at 08:14 AM
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    JotForm Founder

    Answered by aytekin on January 20, 2011 at 08:32 AM

    Try clicking on "Empty Trash" button on the Trash. That should delete them completely. 

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    Answered by medwards on January 20, 2011 at 08:47 AM

    I do not want to delete all of them completely.  I just want to know why they are appearing back on the main tab.

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    JotForm Founder

    Answered by aytekin on January 20, 2011 at 09:06 AM

    It could be a bug. If you can tell us how to re-create the problem we can fix it. 

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    Answered by pagnor on January 27, 2011 at 04:38 AM

    yes I had the same problem, I deleted some forms yesterday and this morning when i came to use jotform they were all back in the main area so I deleted them again and emptyed trash dont. What would be a nice idea is to have the ability to create our own folders to place various forms in Like website or face book to make easyer the control of them

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    JotForm Founder

    Answered by aytekin on January 27, 2011 at 07:57 AM

    To create folders where you can keep your forms, click on "New Folder" button on the toolbar. 

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    Answered by pagnor on January 27, 2011 at 08:00 AM

    thanks didnt know cool

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    JotForm Founder

    Answered by aytekin on January 28, 2011 at 06:31 AM

    The original problem is now fixed.