- mrbrownAsked on August 13, 2012 at 12:59 PM
Well I created facebook app for my jotform, pointed to: jotform.com domain and http:www.jotform.com website. The form look all right button appear an I can log in with fcebook account, but the form didn' submit anywhere.Page URL:
- JotForm SupportDeygusAnswered on August 13, 2012 at 01:09 PM
Hello Mr Brown,
If you're looking for that, you can only view it by going to http://www.jotform.com/myforms/ and it will appear on the left hand side under " Submissions " but it won't appear until someone makes a submission or unless you fill out the form yourself and test it. You should also recieve an email notification about it sent to the same email address you signed up with, however, if you are wanting it to be sent to a different email you can easily add this by going into your Form, then clicking on Email Alerts, Add New Email. If you are still having difficulties please let me know so that I can help you further.
- mrbrownAnswered on August 13, 2012 at 01:52 PM
Ok i didn't explain: with send button the form worked all right: you fill the form, and I recieved the mail with data or in my forms notifications. The problem start with facebook button: you fill the form, you log in facebook, but info stay there in the form, don`t go anywhere , thanks message don`t appear and I don`t recieve any mail or notification.
- gori-mathewAnswered on August 13, 2012 at 03:11 PM
Since your form is currently integrated to Facebook then it'll give you facebook button everytime you'll add submit button to your form. To restore the default submit button, simply remove the said integration to your form. Here's how:
1. Open your form on the form builder
2. Click Setup & Embed tab
3. Click Integrations
4. Select Facebook
5. Remove Integration
6. Save your form
Please check this screen:
Hope this helps. Let me know if the problem still persist after that. Thanks.
- mrbrownAnswered on August 13, 2012 at 06:11 PM
Finally I found the problem, but I can still solve. Like you see in the preview, send button apears once I log in, but in my web form not.
- JotForm SupportidarktechAnswered on August 13, 2012 at 07:54 PM
Please re-embed your form using this code:
Hope this works for you. Thanks.
- mrbrownAnswered on August 13, 2012 at 11:56 PM
There's no code problem, I changed the script and the height of framework and I think I'll leave.
- jeanettebmzAnswered on August 14, 2012 at 12:25 AM
I am not sure what you want to accomplish yet, you probaly might want to integrate your form with Facebook so your customer don't need to enter their information just have to send a message and login with their FB credential so you will get automatically their information. If that is the case, please check this video our skilled Idarktech has developed to
But if what you want to do is to add a social plugin into your form , check this guide out
Check these other guides to have further details about facebook integrations
- JotForm SupportidarktechAnswered on August 14, 2012 at 01:37 AM
The reason why submit button isn't showing is because your script runs on form.jotformz.com URL, this is different with www.jotformz.com. Our FB integration works if site URL from your FB and the form URL matched. I tested your form in your site and the submit button isn't showing:
Re-embedding your form code using www.jotformz.com domain should solve the problem.
Having this submit button on your form, your form users would be able to submit the form. You should then received their submissions via E-mail containing their FB information's.
Hope you will be able to sort this out. Feel free to let us know if you need any further assitance. Thank you!
- mrbrownAnswered on August 14, 2012 at 11:36 AM
This is my web code, and script appears correctly.
This is facebook app pointing to same URL: www.jotformz.com
- mrbrownAnswered on August 14, 2012 at 02:33 PM
Firstly: thanks every one to try help me. Finally I get it!! I`d got a script in my code, but my code is in html5, then I put an iframe and works ok.
- jeanettebmzAnswered on August 14, 2012 at 02:37 PM
Great to hear that!
So can we say the solution was most likely applying iFrame code, right?
- mrbrownAnswered on August 14, 2012 at 03:34 PM
Exactly! Thanks everybody again!
- pinoytechAnswered on August 14, 2012 at 03:38 PM
You are quite welcome mrbrown!
If you need our assistance again, feel free to contact us anytime.
Have a good day!