Form not sending the Autoresponder Email

  • safewills
    Asked on July 18, 2017 at 7:00 PM
    it does not provide the Green tick to notify the sender that it has been sent, can you help please or are you able to customise the code to show a message ?
  • jonathan
    Replied on July 18, 2017 at 7:09 PM

    Can you please tell us which user submission did not send the Autoresponder email?

    I reviewed the sent email logs of your form but I did not find any issue with it. It shows that emails were being sent successfully.

    Let us know if issue persist.

  • safewills
    Replied on July 18, 2017 at 10:56 PM

    Thank you ,  when the customer submits the form i do receive their submission but there is no notification to tell the customer that it has successfully been sent.

  • safewills
    Replied on July 18, 2017 at 11:23 PM

    I noticed i had deleted this I have sorted it now thanks 

     

    Form not sending the Autoresponder Email Image 1 Screenshot 20

    Thank You!

    Your submission has been received.