What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I turn off the JotForm notification to the prospect?

    Asked by hgschauff on July 18, 2017 at 09:47 PM

    Can I turn off the JotForm notification to the prospect? I will be sending my own thank-you email

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    JotForm Support

    Answered by John_Benson on July 19, 2017 at 01:55 AM

    Yes, you can remove/disable the Autoresponder Email. To do that, please follow this guide:

    1. Log in to your account and open your form.
    2. Go to the Settings section page and select the Emails tab.
    3. Hover your mouse in the Autoresponder Email and click the Delete button.

    Hope that helps. Please contact us again if you have questions.