What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I dont want to collect payment only orders by email.

    Asked by babridger on July 18, 2017 at 11:57 PM

    I have published my form and it comes back saying invalid PayPal account and I would like to disable the payment option as I will be collecting payment at delivery. 


    Bev Bridger

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Charlie on July 19, 2017 at 02:28 AM

    It seems like this is a duplicate thread, I have answered your inquiry on this other thread that you have: https://www.jotform.com/answers/1202702. Please refer to that link instead. 

    Thank you.