What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form not found

    Asked by LadyValkyrie on July 19, 2017 at 01:46 AM

    Trying to view my form and it says its not available. Did I violate a rule I missed or something?

    Page URL:
    https://form.jotform.ca/LadyValkyrie/customer-profile-form

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    JotForm Support

    Answered by John_Benson on July 19, 2017 at 03:28 AM

    Our anti-phishing filter tool automatically suspended your account because of the word "Password" on your form. As per our terms, collecting login information is not allowed here in JotForm.

    I have removed the word "Password" and re-activated your account back in good status so you can use your forms immediately. 

    I hope that helps. Please contact us again if you have questions.

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    Answered by LadyValkyrie on July 19, 2017 at 06:01 PM

    Shoot. Makes sense. Thanks.

    I guess I need to think of another way to confirm a password for etransfer payments then.. suggestions?

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    JotForm Support

    Answered by BDAVID on July 19, 2017 at 06:29 PM

    Unfortunately, there is no way to confirm a password, any form that contain such a word, would be flagged and suspended by our phishing system.