Form not found

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    Asked on July 19, 2017 at 01:46 AM

    Trying to view my form and it says its not available. Did I violate a rule I missed or something?

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    Answered on July 19, 2017 at 03:28 AM

    Our anti-phishing filter tool automatically suspended your account because of the word "Password" on your form. As per our terms, collecting login information is not allowed here in JotForm.

    I have removed the word "Password" and re-activated your account back in good status so you can use your forms immediately. 

    I hope that helps. Please contact us again if you have questions.

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    Answered on July 19, 2017 at 06:01 PM

    Shoot. Makes sense. Thanks.

    I guess I need to think of another way to confirm a password for etransfer payments then.. suggestions?

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    Answered on July 19, 2017 at 06:29 PM

    Unfortunately, there is no way to confirm a password, any form that contain such a word, would be flagged and suspended by our phishing system.