Form not found

  • LadyValkyrie
    Asked on July 19, 2017 at 1:46 AM

    Trying to view my form and it says its not available. Did I violate a rule I missed or something?

  • John_Benson
    Replied on July 19, 2017 at 3:28 AM

    Our anti-phishing filter tool automatically suspended your account because of the word "Password" on your form. As per our terms, collecting login information is not allowed here in JotForm.

    Form not found Image 1 Screenshot 20

    I have removed the word "Password" and re-activated your account back in good status so you can use your forms immediately. 

    I hope that helps. Please contact us again if you have questions.

  • LadyValkyrie
    Replied on July 19, 2017 at 6:01 PM

    Shoot. Makes sense. Thanks.

    I guess I need to think of another way to confirm a password for etransfer payments then.. suggestions?

  • David JotForm Support Manager
    Replied on July 19, 2017 at 6:29 PM

    Unfortunately, there is no way to confirm a password, any form that contain such a word, would be flagged and suspended by our phishing system.