Hi, My coupons are not working

  • Profile Image
    Asked on July 19, 2017 at 02:05 AM



    My clients are running away because they are complaining that coupons are not working, please have a look and sort it out.




  • Profile Image
    Answered on July 19, 2017 at 03:51 AM

    It seems that you have two forms including coupons.

    1- https://support.jotform.com/70333128390450 

    2- https://support.jotform.com/62775690525465 


    When I checked  your coupon codes in preview mode, they seems working just fine. However some of those coupons are applied for only one product. (i.e: business class package)


    This could be the reason why you are thinking that coupons are not working. Could you be more specific about the question so that we can assist you further.