- EuromoneyConferencesAsked on July 19, 2017 at 03:49 AM
I received an email "congratulating" me that my jot form account has been upgraded and that I had been charged. I have not asked for this to happen. I have now downgraded and would like my refund immediately.
- JotForm SupportNik_CAnswered on July 19, 2017 at 05:03 AM
You're on Bronze monthly plan:
And when you purchased that plan you accepted that the plan will be auto-renewed:
Since our plans are subscription based.
We will refund your last payment and downgrade your plan to Free.
If you have any further questions please let us know.