- nicolamaioliAsked on July 19, 2017 at 08:40 AM
Perchè il mio account è tornato Free? Ho pagato l'annuale in aprile 2017
- JotForm SupportNik_CAnswered on July 19, 2017 at 11:46 AM
I checked your account and the reason why you were downgraded is that your previous plan (the plan you had last year) Storage yearly ended, and it downgraded the plan. But I restored your Bronze plan and you're in good standings.
We're sorry for this inconvenience.
If you have any further questions please let us know.