What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Bounce List for Email

    Asked by kenfoster4316 on July 19, 2017 at 09:04 AM

    When an email goes to your bounce list, isn't there a way to be notified about it. I have a client who has not been getting any emails. I went in and their email was on your bounce list. How would I ever know that? Kind of defeats the whole online form fill option, doesn't it?

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    JotForm Support

    Answered by Chriistian on July 19, 2017 at 12:02 PM

    Unfortunately, there is no current option in JotForm that will allow you to get a notification once one of your clients/user emails was not successfully sent or if the email was added to our bounce list. However, you can still monitor your forms mail logs on the Email History page of your account. To access Email History, you can check this guide: How to View All Your Form Email History.